The session expired while we were scanning
Resolve the session_expired_midscan scan error and understand when to start a new scan.
1 min read · LatchKey support
Why this happens
We were logged in, then the app returned us to the login page part-way through. Results up to that point were discarded because we cannot tell which page they came from.
What to do
- Paste a fresh session state, or use form login so we can authenticate at scan time.
- Confirm that the target page and login method match the project you selected.
- After correcting the cause, start a new scan. Keep the original scan ID if you need support.
Before you retry
Repeating the same request without changing the cause may produce the same result. Never share credentials, session files, or sensitive screenshots in a support request.
Related guidance
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