LatchKey knowledge base
A little guidance.
A clearer next step.
From your first scan to your next fix. Find practical answers for your website, your team, and your visitors.
Browse by topic
Answers for every part of your workflow
Getting started
Your first scan, your workspace, and the right next step.
4 articlesWidget installation
Install, customize, and troubleshoot your website widget.
5 articlesScanning your website
Public pages, authenticated sessions, and scan availability.
5 articlesResults and remediation
Understand findings, review fixes, and share your results.
6 articlesAccount and billing
Access, team permissions, licenses, and payment questions.
6 articlesExpert services
Quotes, human audits, documents, and delivered work.
6 articlesPrivacy and accessibility
Your data, visitor preferences, and the limits of automation.
6 articlesTroubleshooting
Find the cause of a failed scan and what to try next.
18 articles