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Account and billing

Delete a project or remove scan screenshots

Choose the smallest removal action that matches your need.

1 min read · LatchKey support

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What to know

Deleting a project and deleting screenshots are different actions. Project settings contains a Danger Zone for project deletion; a report may offer screenshot deletion to remove visual evidence while retaining other records.

What to do

  1. If you only need to remove visual evidence, open the scan report and review its screenshot controls.
  2. If you intend to remove the website project, open Project settings and read the Danger Zone confirmation carefully.
  3. Save any records you are authorized to retain before confirming deletion.
  4. For billing cancellation or a broader data request, contact the team separately.

What happens next

Deletion can remove access to project history or evidence. It does not guarantee removal of copies previously downloaded by someone else.

If you need more help

If you do not have the required role, ask the account owner. Use the privacy contact for a website-owner removal request rather than creating an account for a site you do not control.

Was anything unclear or missing?

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