Manage website hostnames and subdomains
Check where a licensed Widget can load.
1 min read · LatchKey support
What to know
The website URL and the hostnames permitted by a license are related but distinct. Visiting a staging or alternate subdomain can require an allowed-hostname entry.
What to do
- Open the project and compare its website address with the address in your browser.
- Open Allowed hostnames to review the licensed hostnames.
- If your role and plan permit it, add the intended hostname using the panel’s validation.
- Recheck the installation on the exact host you added.
What happens next
Hostname validation and plan limits decide which entries can be accepted. Adding an unrelated website to settings does not automatically extend the license to it.
If you need more help
For a domain migration or ownership transfer, contact the team before removing a hostname that still serves visitors. Do not use a wildcard to assume every subdomain is covered.
Was anything unclear or missing?
Suggest an improvement or ask the team →