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Privacy and accessibility

Request removal of a report or ask a privacy question

Provide identifiers without sending more sensitive content.

1 min read · LatchKey support

On this page

What to know

A public scan result includes a website-owner removal route. You can also contact the team about scan data, evidence, and privacy questions.

What to do

  1. Record the scan ID or result URL and explain your relationship to the website.
  2. Use Site owner? Request removal on the result where available, or contact the team.
  3. Describe which data or report your request concerns.
  4. Provide any ownership confirmation through the process requested by the team.

What happens next

The team can locate the report and assess the request. Do not create duplicate requests containing private page content.

If you need more help

Do not include passwords, session JSON, payment-card details, or unnecessary identity documents in the initial message.

Was anything unclear or missing?

Suggest an improvement or ask the team →