View prices or arrange a plan change
Where to check plan details and request an upgrade or cancellation.
1 min read · LatchKey support
What to know
Plan and payments shows the selected website’s plan, license status, and period dates. The current portal directs plan changes to the team; self-serve online checkout is not available there yet.
What to do
- Open the website’s Plan and payments panel.
- Review the current plan, period dates, and usage. Compare the monthly and yearly options if needed.
- Use the contact action to discuss a change, renewal, or cancellation with the team.
- Confirm the effective date and commercial terms before relying on a requested change.
What happens next
Your displayed entitlement should reflect the processed billing state. Requesting a change is not the same as a completed change.
If you need more help
Removing a snippet or deleting a project is not a cancellation request. Widget and Crawler are separate product lines; ask which product a quote or charge applies to.
Was anything unclear or missing?
Suggest an improvement or ask the team →