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Widget installation

Install on a CMS, store, or JavaScript app

Find the right place for site-wide installation code.

1 min read · LatchKey support

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What to know

The installation destination depends on who controls your site template. The same site-specific LatchKey snippet is the starting point. Platform support and app availability are described on the integrations page; a listed integration is not proof that a marketplace app is installed.

What to do

  1. Copy the snippet from your project’s Install and customize panel.
  2. For a CMS or store, use the supported integration instructions or a site-wide code area available in your platform plan. Ask the site administrator if code injection is unavailable.
  3. For a custom application, have your developer add the snippet once in the shared application shell.
  4. Publish and verify a normal page, a second route, and a mobile view. If using a tag manager, check its published version and firing conditions.

What happens next

The widget should be available on intended published pages, not only in the editor or preview. Avoid adding both a plugin and a second manual snippet.

If you need more help

Hosted editors, checkout pages, and restrictive platform plans may not allow third-party scripts. Check the specific integration guidance before assuming every surface is supported.

Was anything unclear or missing?

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