Change the Widget’s position, color, and appearance
Preview and publish visitor-interface settings.
1 min read · LatchKey support
What to know
Widget customization belongs to the selected website. Use the preview to check appearance before publishing. The site key stays the same when you change appearance.
What to do
- Open the website’s Install and customize panel and select Customize.
- Choose the position, icon, trigger color, and trigger size. The color field accepts a six-digit hex value such as #5B0BA5.
- Review mobile visibility and hidden sections. If hiding the default trigger, ensure visitors have another way to open the interface.
- Choose Publish changes, then check the live website on desktop and mobile.
What happens next
Published versions appear below the form. You can restore an earlier version from that list if the result is unsuitable.
If you need more help
Check contrast and overlap with cookie banners, chat buttons, and navigation. A preview alone cannot show every page-specific conflict.
Was anything unclear or missing?
Suggest an improvement or ask the team →