Understand an Evidence Pack
What supporting records can explain, and what they cannot promise.
1 min read · LatchKey support
What to know
An Evidence Pack is a scoped service for organizing relevant accessibility evidence. It is not insurance, legal representation, or a guarantee about the outcome of a dispute.
What to do
- Keep the original correspondence and the relevant website or product details.
- Contact the team to discuss available evidence and the service scope.
- Preserve scan dates, manual testing records, and remediation history where appropriate.
- For legal deadlines or advice, work with qualified counsel.
What happens next
The agreed engagement determines the delivered material. A collection of automated scores alone cannot establish every accessibility fact.
If you need more help
Do not send sensitive legal correspondence through an unsecured channel. Ask the team how to share it appropriately.
Was anything unclear or missing?
Suggest an improvement or ask the team →