Get help with PDF and document accessibility
Prepare files and source documents for review.
1 min read · LatchKey support
What to know
The webpage scanner inspects HTML. Document accessibility work is a separate service and can involve reading order, structure, descriptions, and manual review.
What to do
- Identify the files and the people who need to use them.
- Provide page counts and source-file availability when requesting a quote.
- Tell the team about scanned pages, complex tables, forms, or multiple languages.
- Agree a secure file-transfer method and the required output formats.
What happens next
The team defines what can be remediated and how the result will be checked. Complex content may need decisions from its author.
If you need more help
Do not upload a document URL into the HTML scanner expecting a document audit. Use the service request path.
Was anything unclear or missing?
Suggest an improvement or ask the team →