Screenshots, report expiry, and retention
Know what your scan evidence can contain.
1 min read · LatchKey support
What to know
Screenshots capture rendered page content and can include private information. Report access and image links are controlled, but anyone you share evidence with may retain a copy.
What to do
- Check the report’s expiry and availability notices.
- Review screenshots before creating a share link or downloading evidence.
- Use the report’s screenshot deletion control when you need to remove that evidence and have permission.
- For broader deletion or access questions, send a privacy request with the report or scan identifier.
What happens next
Deleted or expired evidence may no longer be available. Retention can depend on the deployment and report type; use the displayed expiry rather than assuming a universal retention promise.
If you need more help
A signed image link expiring does not prove the underlying object was deleted. Ask support about retention if the distinction matters for your data handling.
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