Find your way around LatchKey
Where to find websites, reports, services, and account settings.
1 min read · LatchKey support
What to know
The sidebar separates website projects from expert service engagements. Account settings are in the profile menu at the bottom of the sidebar.
What to do
- Choose Projects to see your websites and their latest scan status.
- Open a project to access New scan, Audit reports, and Project settings. License-related panels include Plan and payments and Install and customize.
- Choose My Services for quotes, service project progress, and messages.
- Open the profile menu to reach account settings and billing. On small screens, open the navigation drawer first.
What happens next
Each report belongs to the website that was scanned. A service project is separate from an automated scan.
If you need more help
If a panel says it needs a license or your role does not allow changes, follow that panel’s explanation. Switching pages does not grant additional access.
Was anything unclear or missing?
Suggest an improvement or ask the team →